Terms and Conditions

This Terms and Conditions Agreement was last updated on: September 22, 2026

MAMMHA TERMS AND CONDITIONS

Last Updated: September 22, 2026

Please read these Terms and Conditions (“Terms”) carefully. These Terms govern your access to and use of the Mammha platform, websites, mobile applications, screening tools, care coordination services, communications, educational resources, referral services, and related technology and services (collectively, the “Platform”).

By accessing or using the Platform, you agree to these Terms. If you do not agree to these Terms, you should not use the Platform.

For purposes of these Terms, “Mammha,” “we,” “us,” or “our” refers to Mammha, INC. and, where applicable to clinical services, its affiliated clinical entity, Mammha Care, LLC.

1. About Mammha

Mammha provides technology and support designed to help individuals and families identify mental and behavioral health needs, connect with appropriate resources and services, and remain connected to support over time.

Depending on the program through which you access Mammha, the Platform may include:

  • Mental and behavioral health screening;

  • Maternal and perinatal mental health screening;

  • Pediatric or family mental health screening and support;

  • Care coordination and navigation;

  • Referrals to therapists, psychiatric providers, support groups, community organizations, and other resources;

  • Follow-up communications and check-ins;

  • Educational and wellness resources;

  • Peer or group support opportunities;

  • Provider communication and care coordination tools;

  • Appointment and resource navigation; and

  • Other mental and behavioral health support services.

Services available to you may vary based on your location, age, healthcare provider, participating organization, insurance coverage, program eligibility, or other factors.

2. Not a Substitute for Medical Care

The Mammha Platform is not a substitute for professional medical or mental health care.

Screening results are intended to help identify individuals who may benefit from additional evaluation or support. A screening result does not constitute a medical or mental health diagnosis.

Screening tools, educational information, care coordination communications, resources, and other information provided through the Platform should not be relied upon as a diagnosis, treatment plan, or substitute for the independent professional judgment of a qualified healthcare provider.

You should always consult an appropriately qualified healthcare professional regarding questions about your health, mental health, your child's health, medications, diagnosis, or treatment.

Do not disregard, avoid, or delay obtaining professional medical or mental health care because of information received through Mammha.

Healthcare professionals using the Platform remain responsible for exercising their own independent clinical judgment.

3. Emergencies and Crisis Situations

Mammha is not an emergency service or crisis response service.

If you believe that you or another person is in immediate danger, is experiencing a medical or psychiatric emergency, may harm themselves or someone else, or requires immediate assistance, call 911 or go to the nearest emergency department.

In the United States, you may also call or text 988 to reach the Suicide & Crisis Lifeline.

Do not rely on a message, screening, text communication, care coordinator, automated communication, or other feature of the Mammha Platform for emergency assistance.

Although Mammha may use screening responses or other information to identify potential safety concerns and may attempt outreach or notification consistent with our protocols, Mammha cannot guarantee that a safety concern will be identified or that outreach will occur before emergency assistance is needed.

4. Mental Health Screening

Mammha may provide validated or other mental and behavioral health screening tools through the Platform.

Screening results may be shared with the healthcare provider, healthcare organization, program, or other authorized organization through which you accessed Mammha, as permitted by applicable law and our Privacy Policy.

A positive screening result indicates that additional evaluation or support may be appropriate. It does not establish that a mental health disorder or other condition is present.

Similarly, a negative screening result does not guarantee that a mental health condition is absent.

If you are concerned about your mental health or the mental health of your child or another person, you should seek professional evaluation regardless of the results of a screening.

5. Care Coordination

The Platform may connect you with a Mammha Care Coordinator.

Care Coordinators may assist with activities such as:

  • Finding mental health providers;

  • Identifying resources;

  • Understanding available support options;

  • Locating support groups;

  • Navigating insurance or access barriers;

  • Following up after a screening or referral;

  • Helping facilitate appointments;

  • Providing approved educational or wellness resources; and

  • Connecting you with additional support when appropriate.

Unless specifically identified to you as a licensed healthcare professional acting in a clinical capacity, a Mammha Care Coordinator is not acting as your therapist, physician, psychiatrist, psychologist, or other treating healthcare professional.

Communications with a Care Coordinator do not create a therapist-patient, physician-patient, or other clinical treatment relationship.

6. Mammha Care Clinical Services

In some locations, individuals may have the option to receive therapy, psychiatric services, medication management, or other clinical behavioral health services through Mammha Care, LLC or its licensed clinicians.

Clinical services are separate from general Platform screening, navigation, and care coordination services.

When you receive clinical services, additional documents may apply, including informed consent documents, telehealth consent, financial policies, privacy notices, provider-specific policies, and other clinical agreements.

Nothing in these Terms replaces the informed consent or other agreements governing clinical care provided by a licensed healthcare professional.

Availability of clinical services depends on factors including clinician licensure, patient location, clinical appropriateness, insurance participation, and provider availability.

7. Mammha Kids and Services Involving Children

Certain Mammha programs may support parents, caregivers, pediatric healthcare providers, and children.

When services involve a minor, a parent, legal guardian, or other person legally authorized to consent may be required to provide authorization before certain services can be provided.

Mammha Kids may assist parents or caregivers with behavioral or mental health screening, care navigation, referrals, resources, support groups, or connections to licensed providers.

Use of Mammha Kids does not replace evaluation or treatment by a pediatrician, licensed mental health professional, or other qualified healthcare provider.

Requirements regarding parental consent, minor consent, confidentiality, and access to health information may differ by state and by the type of service being provided. Mammha and Mammha Care will follow applicable federal and state requirements.

8. Text Messages and Electronic Communications

By providing a mobile telephone number and consenting to communications where required, you authorize Mammha to communicate with you through text messages or other electronic communications regarding your participation in Mammha services.

Communications may include:

  • Screening follow-up;

  • Care coordination;

  • Resource information;

  • Appointment-related communications;

  • Support group information;

  • Wellness information;

  • Periodic mental health check-ins; and

  • Information about services available through Mammha.

Message and data rates may apply depending on your wireless carrier and plan.

You may request that certain text communications stop at any time by following the instructions provided in the message or contacting Mammha.

Stopping text messages does not necessarily terminate your account or other services.

Electronic communications, including text messages, should not be used for emergencies.

9. Automated Communications and Technology

Certain communications or Platform functions may be automated.

Automated systems may be used to deliver scheduled check-ins, reminders, educational information, resource information, or other approved communications.

Automated communications are not a substitute for professional medical judgment, mental health treatment, or emergency services.

Mammha may also use technology to assist its staff with administrative, operational, navigation, or care coordination activities. Where technology supports decision-making or communications, Mammha maintains processes intended to ensure appropriate human oversight for matters requiring professional or safety-related judgment.

10. Third-Party Providers, Referrals, and Resources

Mammha may provide information about or referrals to independent therapists, physicians, psychiatrists, healthcare organizations, community organizations, support groups, educational resources, or other third parties.

Unless specifically identified as a Mammha Care provider or Mammha service, these third parties are independent from Mammha.

Providing information about a third party does not constitute a guarantee, endorsement, or representation regarding that provider's qualifications, availability, services, treatment, outcomes, insurance participation, or suitability for you.

You are responsible for deciding whether to establish or continue a relationship with an independent third-party provider or organization.

Mammha is not responsible for the acts or omissions of independent third parties.

11. Provider and Partner Organizations

You may access Mammha through a healthcare provider, hospital, pediatric practice, obstetric practice, public health agency, WIC program, home visiting program, NICU, community organization, employer, health plan, or another participating organization.

Your relationship with that organization is separate from your relationship with Mammha.

Depending on the program and applicable permissions, certain information generated through Mammha may be available to authorized members of the organization that referred you or through which you accessed the Platform.

Information regarding how personal information is collected, used, and disclosed is described in the applicable Mammha Privacy Policy and, where applicable, additional privacy notices provided by participating healthcare organizations or Mammha Care.

12. Privacy and Security

Protecting the privacy and security of information provided through Mammha is important to us.

Our collection, use, storage, and disclosure of personal information are governed by our applicable Privacy Policy and, when applicable, healthcare privacy laws and additional notices.

By using the Platform, you acknowledge that you have had an opportunity to review the applicable Mammha Privacy Policy.

Where Mammha or Mammha Care acts as a healthcare provider or business associate subject to the Health Insurance Portability and Accountability Act (“HIPAA”), protected health information will be handled in accordance with applicable HIPAA requirements.

No electronic system can be guaranteed to be completely secure. Mammha uses administrative, technical, and organizational safeguards designed to protect information, but we cannot guarantee that unauthorized access, cybersecurity incidents, or other security events will never occur.

13. Your Information

You agree that information you knowingly provide through the Platform will be accurate to the best of your knowledge.

Accurate information is particularly important when providing:

  • Contact information;

  • Screening responses;

  • Information used to locate healthcare services;

  • Insurance information;

  • Information regarding safety concerns; and

  • Information concerning a child for whom you are legally authorized to seek assistance.

You are responsible for keeping your account credentials secure and should not knowingly permit unauthorized individuals to access your account.

14. Appropriate Use of the Platform

You agree not to:

  • Attempt to gain unauthorized access to the Platform or another person's account;

  • Interfere with or disrupt the Platform or its infrastructure;

  • Introduce malicious software or code;

  • Use the Platform for unlawful purposes;

  • Misrepresent your identity or authority to act for another person;

  • Attempt to extract, copy, reverse engineer, or misuse Platform technology except where permitted by law; or

  • Use the Platform in a manner that infringes the rights of Mammha or another person.

We may restrict or terminate access when reasonably necessary to protect users, Mammha, participating organizations, or the security and integrity of the Platform.

15. Availability of the Platform

Mammha makes commercially reasonable efforts to maintain the availability and reliability of the Platform.

However, we do not guarantee that the Platform will always be available, uninterrupted, timely, secure, or error-free.

The Platform may occasionally be unavailable because of maintenance, updates, telecommunications interruptions, third-party systems, cybersecurity events, circumstances outside our control, or other operational reasons.

We may modify, update, suspend, or discontinue portions of the Platform as our services evolve.

16. Intellectual Property

The Mammha Platform and its associated software, designs, graphics, text, workflows, content, trademarks, logos, and other materials are owned by Mammha or used with permission and are protected by applicable intellectual property laws.

These Terms provide you with a limited right to use the Platform for its intended purposes. They do not transfer ownership of any Mammha intellectual property to you.

Third-party screening instruments, educational resources, trademarks, and other materials remain the property of their respective owners.

17. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

MAMMHA DOES NOT MAKE WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE UNINTERRUPTED OPERATION, AVAILABILITY, ACCURACY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE PLATFORM EXCEPT WHERE SUCH WARRANTIES CANNOT LEGALLY BE DISCLAIMED.

NOTHING IN THIS SECTION LIMITS RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE LAW.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MAMMHA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.

The limitations contained in these Terms apply only to the extent permitted by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Mammha harmless from claims, losses, liabilities, or expenses arising from your unlawful misuse of the Platform, violation of these Terms, violation of another person's rights, or unauthorized use of another person's account or information.

This provision does not require you to indemnify Mammha for conduct for which indemnification cannot lawfully be required.

20. Changes to These Terms

Mammha may update these Terms periodically as the Platform, our services, technology, or applicable laws change.

When we make changes, we will update the “Last Updated” date above and provide additional notice when required by applicable law.

Your continued use of the Platform after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

21. Termination

You may stop using the Platform at any time.

Mammha may suspend or terminate access to the Platform when reasonably necessary for security, legal, operational, safety, or compliance reasons or because of a violation of these Terms.

Termination of Platform access does not alter rights or obligations that by their nature survive termination, including applicable privacy, intellectual property, limitation-of-liability, and indemnification provisions.

Termination of Platform access also does not automatically terminate an established clinical relationship with a Mammha Care provider. Clinical relationships are governed by the applicable clinical agreements and professional requirements.

22. Governing Law

Except where applicable law requires otherwise, these Terms and your use of the Platform will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

To the extent legally permitted, legal proceedings arising from these Terms or use of the Platform will be brought in an appropriate state or federal court located in Miami-Dade County, Florida.

Nothing in this provision eliminates any rights regarding jurisdiction or venue that cannot legally be waived.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted, and the remaining provisions will remain in effect.

24. Entire Agreement

These Terms, together with the applicable Privacy Policy and any additional agreements that specifically govern services you receive, constitute the agreement governing your use of the Mammha Platform.

Clinical services provided through Mammha Care may be governed by additional agreements, informed consent documents, privacy notices, and financial policies.

25. Contact Mammha

Questions or concerns regarding these Terms or the Mammha Platform may be directed to:

Mammha, Inc.
Email: support@getmammha.com
Website: www.mammha.com

If your concern involves an immediate medical or mental health emergency, do not use this contact information for emergency assistance. Call 911 or seek immediate in-person assistance.